How we collect, use, store and protect your personal information. Last updated: January 1, 2025.
Last Updated: January 1, 2025 · Governing Law: India (Haryana Jurisdiction)
This policy applies to MatrixCreators (a child company of Globaldigitaz.com), DLF Phase II, Gurugram, Haryana 122002, India.
We collect information you provide directly including: contact information (name, email, phone, company), business requirements, payment details (processed by secure partners), usage data via Google Analytics, and all communications you initiate with our team.
We use collected information to respond to enquiries, deliver services, send proposals and invoices, improve our website and software products, send marketing communications (with consent), and comply with Indian law including the IT Act 2000.
We do not sell, trade or rent your personal data. We may share with trusted service providers under confidentiality agreements, our parent company Globaldigitaz.com for consolidated operations, and legal authorities when required by Indian law.
We use essential cookies (required for functionality), analytics cookies (Google Analytics — anonymised data), and marketing cookies (Google Ads, Meta Pixel). You can control cookies through browser settings or our consent banner.
We implement SSL/TLS encryption, secure data centres, access controls and regular security audits. In the event of a data breach affecting your information, we will notify you within 72 hours as required under applicable Indian law.
Client data: 7 years for legal/financial compliance. Job applications: 12 months. Marketing enquiries: 3 years from last contact. Website analytics: 26 months (Google Analytics default).
Under the IT Act 2000 and applicable Indian regulations, you have the right to: access your data, request corrections, request deletion, opt out of marketing, and request data portability. Email privacy@matrixcreators.com or call +91 91402 26045.
Our website contains links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
Our services are not directed at individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with information, please contact us immediately.
We may update this policy periodically. We will notify you of significant changes by email notification to active clients. Continued use after changes constitutes acceptance.
MatrixCreators Privacy Officer · DLF Phase II, Gurugram, Haryana 122002 · privacy@matrixcreators.com · +91 91402 26045